Comments on: A Tip For A Better Fitness Business http://fitbusinessinsider.com/a-tip-for-a-better-business/ The Leading Personal Training Business And Fitness Business Building Site On The Internet Fri, 03 Feb 2012 06:19:50 +0000 hourly 1 http://wordpress.org/?v=3.3 By: Mike Bevard http://fitbusinessinsider.com/a-tip-for-a-better-business/comment-page-1/#comment-505 Mike Bevard Thu, 24 Dec 2009 15:13:33 +0000 http://patnickandjim.com/?p=2116#comment-505 Thanks for the post Pat and reminding us how important relationships are to a successful business, especially in our industry. This is the one thing that doesn't cost a dime that can put you head and shoulders above your competitors! Just sending a client a text message or a quick phone call if they miss class or you haven't seen them in awhile goes a long way in their eyes. Clients don't expect you to call them if they miss a class to see how they are doing because any other business they've dealt with just wants their money and doesn't care if they use the service or not. Another thing I've been doing that I learned from Pat is to organize my Personal Contact with clients each month. I have all my clients on an excel sheet and I have 5 columns (personal email, personal phone, before/after camp talk, coffee, lunch). I put a check mark in the column after I've completed one of these and the goal is to check all 5 by the end of the month with every client. It may take you a couple months if you have larger camps but it's a great way to organize and make sure you're giving your personal touch to every client. Get after it! Mike Thanks for the post Pat and reminding us how important relationships are to a successful business, especially in our industry. This is the one thing that doesn’t cost a dime that can put you head and shoulders above your competitors! Just sending a client a text message or a quick phone call if they miss class or you haven’t seen them in awhile goes a long way in their eyes. Clients don’t expect you to call them if they miss a class to see how they are doing because any other business they’ve dealt with just wants their money and doesn’t care if they use the service or not.
Another thing I’ve been doing that I learned from Pat is to organize my Personal Contact with clients each month. I have all my clients on an excel sheet and I have 5 columns (personal email, personal phone, before/after camp talk, coffee, lunch). I put a check mark in the column after I’ve completed one of these and the goal is to check all 5 by the end of the month with every client. It may take you a couple months if you have larger camps but it’s a great way to organize and make sure you’re giving your personal touch to every client.

Get after it!
Mike

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