25 Minutes For Fitness Pros To Get Things Done

 

Efficiency For Fitness Pros. A Post By Pat Rigsby

timer 25 Minutes For Fitness Pros To Get Things Done

 

 

Like you, I have a lot of responsibilities. A number of business obligations including lots of phone calls, managing projects, writing, travel and any number of other things that go into building several businesses simultaneously. So below I’ve shared 4 steps I use and a few other random tips for fitness pros that I think can also help you get more done. Here you go:

 
1 25 Minutes For Fitness Pros To Get Things Done Step One: Evaluate - Each night before I go to bed, I evaluate the day that is coming to a close before planning the next day. I wait as late as possible so my mind is clear when I go to bed. I look over the task list I created the evening before and see what I got done.

Did I miss or fail to complete anything important?

Do I need to follow up on anything?

Does anything need to carry over to the next day?

Is there anything that can be eliminated or delegated?

(This takes about 2-3 minutes total.)

 
2 25 Minutes For Fitness Pros To Get Things Done Step Two: Plan - As soon as I’ve reviewed the previous day, I start planning the next day. I check out my Google Calendar and add any commitments listed there to my task list. Then I look at anything from the previous day that needs to be carried over and any task or activity that I know I need to get done the next day.

Once everything is listed, I’ll review my goals ( I keep a list of goals and I’d recommend you do too) briefly and then ‘star’ the top three tasks that aren’t just scheduled calls or appointments that I’m committed to. These might be something like writing sales copy or a blog post, creating a module for a program or contacting someone about a project idea.

With the 3 starred items I will block off time on my calendar to get those tasks completed.

(This takes about 2-3 minutes total.)

 
3 25 Minutes For Fitness Pros To Get Things Done Step Three: Review - Each morning take 1-2 minutes to review the day ahead. This helps me prepare for the day ahead and get in the right frame of mind. For example:

If I know that I will be writing copy, I’ll make sure I have my notes on my desktop to review or any other sales letters I want to review available. Basically, when the time comes to be able to jump right into the task and not spend 15 minutes getting focused.

(Like I said – 1 or 2 minutes maximum for this.)

 

4 25 Minutes For Fitness Pros To Get Things DoneStep Four: Execute 25 On / 5 Off - My workday is blocked of in 30 minute increments. Most calls are scheduled for 30 minutes and if there is a chance one will take longer, it’s scheduled for an hour.

Ideally, calls will be done in 25 minutes so I have 5 minutes to catch up or prep for the next block of time.

For writing, work on projects, etc. – same thing. They get 30 minute blocks of time.

But 30 minutes is actually 25 minutes of uninterrupted work and 5 minutes of either getting out of my chair & stretching / moving or some quick stuff like responding to an email or two. No heavy mental lifting. I’ll set the timer for 25 minutes and when the buzzer goes off, set it for another 5.

It’s incredible how much you can get done in 25 minutes if you have no interruptions. I can often write an entire blog post or 2 newsletters in that time frame. But that’s the key – no interruptions.

No checking email.
No checking Facebook or Twitter.
No unscheduled phone calls.
No surfing the internet.
No interrupting yourself to go get a drink, use the bathroom or anything else that will pull your focus away from the task at hand.

Over time you’re going to get a great idea of exactly how much you can get done in this amount of time. Once you have a rough idea of this, that’s when things get easy.

Then you can break up the stuff you need to get done into 25 minute blocks and big projects no longer seem overwhelming.

For me, it’s almost a contest – a race against time to see how much I can get done in 25 minutes.

Maybe for you making 10 Business of the Week calls takes 1 Block but writing a client email newsletter takes 3 Blocks. Just break it down and schedule it.

This approach has been great for me and I think it will be great for fitness pros too.

With that in mind, here are a couple of other tips to get more done:

  • The first hire any fitness professional should make is a personal assistant. You should try to delegate the $10 tasks that are taking up some of your time and spend your time on the high return stuff. Besides – hiring an assistant is easier than hiring someone to train or coach. You can use your network or Craigslist and find a number of solid prospects for an Admin. Asst. position and free up a lot of your time to do the higher return stuff.
  • Schedule everything. As far as I’m concerned, if it’s not scheduled – it’s not important. Block off time to spend with your family. Time to read or study. Time for your own training. If you schedule time for clients, then you should be scheduling time for you too.
  • Hold yourself accountable. Our Franchisees and Mastermind members do a Friday Check-In to the group to share what they got done during the past week and believe me, no one wants to be the slacker. You can list things out on Sunday of each week and review them the following Sunday, find an accountability partner or if you can join one of our programs or franchises and work with us for your accountability?
  • Set specific goals and be accountable. This is big for me. I want a target to shoot for at all times.

Alright – there you go: my simple solution for Fitness Pros to get more done.

Personal Training Sales: The Value Capture Solution

 

A Post on Personal Training Sales By Pat Rigsby

 dreamstime xs 20291426 300x199 Personal Training Sales: The Value Capture Solution

 

For the typical entrepreneurial personal trainer sales is a hot topic. 

They want to know how to sell more. 

How to close more deals.

But in my mind, this view is a small part of a much bigger picture.

The Client Value Capture picture.

So I wanted to explain my take on Client Value Capture and how it can explode your personal training sales.

[Read more...]

Fitness Business Owner Of The Month – March 2012


A fitness business owner success story by Pat Rigsby

 

Each month here at FBI we recognize a Fitness Business Owner of the Month.  We hope to not only recognize fitness entrepreneurs for their successes but also to inspire other fitness pros to move forward in their business endeavors.

 

The winner will not only get a public ‘pat on the back’ in the form of a post like this, but they’ll also receive a 1 hour coaching call, free admission to the live event of their choice and a product of their choice from what we offer here at FBI.

 

Our March Fitness Business Owner of the Month is Jeff McDaniel, Owner of Bootcamp: Bulletproof in Little Rock, Arkansas.

[Read more...]

Are Fitness Bootcamps Dying?


A post on Fitness Bootcamps by Pat Rigsby

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Over the past few months we’ve had a number of our Mastermind Members discuss the possibility of changing the way that they present their programs to the public from Fitness Bootcamps to some other term that hasn’t been as commoditized and watered down.

We’ve been predicting that the typical camp would start trending downward for a while and we’ve started to see it. Gone are the days of just saying you run a bootcamp, sending out a press release and having success. Health clubs are all offering camps at a bargain basement rate or giving them away with memberships just like typical group ex classes.

About 80% of the fitness pros I’ve spoken with have at least tried running  fitness bootcamps – even those who initially were appalled by the concept.

For the longest time we’ve taught our members, clients and franchisees to combat tis onslaught of fitness bootcamps by treating what they do like group personal training. Do assessments. Deliver high quality programming – not just workouts. Focus on the experience and forming strong relationships.

This approach has allowed most of them to stand out from the competition – but now many of them are considering taking this separation from the fitness bootcamps pack even farther and dropping the bootcamp name all together.

They feel like the word “bootcamp” in a fitness setting has come to stand for an inferior quality service that isn’t up to the standards that they deliver.

So what I want to know from you is this:

Do you think the phrase ‘fitness bootcamps’ has come to stand for an inferior service?

Do you think the fitness bootcamps trend has crested and is on the way down? (For those of you who don’t think this will ever happen, I have one word for you: Taebo.)

Do you think changing the way that your program is presented…the name, the language you use to describe it, etc…is a good idea?

I really want to know your thoughts on fitness bootcamps. Please share them below.

Dedicated to Your Success,

Pat

 

Generating Instant Income For Your Fitness Business

 

A Post On Fitness Business Income Generation By Pat Rigsby

 

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Since I’ve been on the business coaching and franchising side of things for fitness business owners, nothing has surprised me more than the number of business owners who fail to maximize the value of their personal network and their client base.

This is amazing to me because those same fitness business owners will spend piles of money to market to people that they have no prior relationship with.

The truth is, the biggest opportunity for an influx of income into your fitness business is right in your own database. When you make an offer to members of your personal network or existing and past clients, it’s not only easier to sell them something (versus new prospects off the street), but your business actually become more profitable because you don’t have nearly the cost of client acquisition.

The other benefit to this is that it really is providing a better, more complete solution for your existing clients and it’s helping those people in your network achieve their health and fitness goals.

[Read more...]

What You Say vs What You Do

 

A Post On The Right Way To Build A Business By Pat Rigsby

 

We live in a society that has made an art out of overpromising and under delivering.

Politicians stump on campaign promises that they have little if any intention of delivering on.  It’s marketing at it’s worst.  Leaders or prospective leaders telling people what they want to hear through every medium possible in order to get their vote.

Whatever it takes to get them elected.

In the fitness world, every health club on the planet advertises how they’re the solution to give you the body that you’ve always wanted – knowing good and well that once they have your name on the contract they’ll essentially forget about you and be on to chasing the next naïve prospect.

This ‘art’ of overpromising and under delivering certainly isn’t exclusive two politics and fitness – it goes on everywhere.  I just happen to see more of it there because it’s so well publicized in politics and I’m immersed in the fitness industry.

The Truth… And The Opportunity

The amazing thing about this trend is that it’s actually presented you with a marketing opportunity – or perhaps a better way of putting it – a position in the market.

If you’re willing to deliver on what you promise… or better yet – OVERDELIVER – you can become that trusted solution in your market that clients love, stay with forever and refer their friends, family members and co-workers to.
It sounds simple – and almost a little ridiculous that simply telling the truth and doing what you say you’re going to do (and hopefully a little more) can actually be a marketing strategy – but it is.

See, everyone says they’re great with service and care about their clients or members.

They say that results for the people they serve are their priority.

But saying and doing are vastly different things.

And now there’s this new trend in the business world where it seems every business out there has followed Zappos lead and identified their ‘Core Values’ (we’re no exception.)

And regardless of how much the want to celebrate it – 99% of the time those are nothing more than hollow words on paper.

It’s not what you say – it’s what you do.

A Case Study: Fitness Revolution

By now you’ve probably seen me write about Fitness Revolution, our personal training franchise (and now also internationally licensed offering).

We launched Fitness Revolution in early 2011, and while most business opportunities in the fitness industry were out there marketing and selling at all costs – we were building our infrastructure.  Sure, we were bringing on new franchisees – but they were virtually all members of our network who we knew would be a good fit for what we wanted Fitness Revolution to represent.

Our focus was simply on providing the best systems, tools, resources and support in the entire fitness industry – bar none.  We felt that if we did that, we’d carve out a place in the market that would be competition resistant – because it’s a lot tougher to actually deliver systems and support than it is to promise them.  Just to give you an example of what I’m talking about – here’s the Table of Contents for one of our FR Blueprints, the Administrative Operations Manual:

FR Ops What You Say vs What You Do

 

Administrative Operations Manual

Section 1: New Leads Protocol

1.1 Walk-Ins- Overview

  • Greeting, Scheduling, and Tour Script
  • How to file an “Adult Profile” form- Completion Plan
  • How to Add a Prospect to Your Client Management Software- Completion Plan
  • How to Create a File Folder for a Client Appointment- Completion Plan
  • How to Set Scheduling Notifications- Completion Plan
  • How to Add Person to an Email List- Completion Plan
  • Sending a Personal Email to Prospect- Email Script
  • Confirmation Call, Email, and Text Message Script

1.2 Phone Inquiries- Overview

  • Phone Inquiry Script and Missed Call/Call Back Script
  • Taking Phone Call Notes- Completion Plan
  • How to File an “Adult Profile” form- Completion Plan
  • How to Add a Prospect to Your Client Management Software- Completion Plan
  • How to Create a File Folder for a Client Appointment- Completion Plan
  • How to Set Scheduling Notifications- Completion Plan
  • Sending a Personal Email to Prospect- Email Script
  • Confirmation Call, Email, and Text Message Script

1.3 Website Opt-In- Overview

  • How to file an “Adult Training Profile” form from a website opt-in- Completion Plan
  • How to Add a Prospect to Your Client Management Software- Completion Plan
  • Email Script- Free Gift Opt-in
  • Phone Script- 2 Week Trial Opt-in
  • Email Script- Confirm Orientation or Appointment (If scheduled by phone)
  • Email Script- 2 Week Trial Opt-in
  • How to Schedule- Completion Plan
  • How to Create a File Folder for a Client Appointment- Completion Plan
  • Confirmation Call, Email, and Text Message Script

 

1.4 Inquiry Email- Overview

  • Frequently Asked Email Questions and Answers
  • How to file an “Adult Training Profile” form from an inquiry email- Completion Plan
  • How to Add a Prospect to Your Client Management Software- Completion Plan
  • How to Set Notification for Non-Responsive Email Leads- Completion Plan
  • Follow Up Email Script for Unresponsive Leads
  • How to Schedule- Completion Plan
  • How to Create a File Folder for a Client Appointment- Completion Plan
  • Confirmation Call, Email, and Text Message Script

 

1.5 Client Referral- Overview

  • How to Add a Prospect to Your Client Management Software- Completion Plan
  • How to file an “Adult Training Profile” form from a Referral- Completion Plan
  • How to Add a Prospect to Your Client Management Software- Completion Plan
  • Referral Call Script
  • Referral Email Script
  • How to Set Notification for Non-Responsive Referral Leads- Completion Plan
  • Follow Up Voicemail Script for Non-responders
  • Follow Up Email Script for Non-responders
  • How to Schedule- Completion Plan
  • How to Create a File Folder for a Client Appointment- Completion Plan
  • Confirmation Call, Email, and Text Message Script

 

1.6 External Leads- Overview

  • How to file an “Adult Training Profile” form from an external source- Completion Plan
  • How to Add a Prospect to Your Client Management Software- Completion Plan
  • How to Add Person to Email List- Completion Plan
  • Phone Call Follow-up Script
  • Email Follow-up Script
  • How to Schedule – Completion Plan
  • How to Create a File Folder for a Client Appointment- Completion Plan
  • Confirmation Call, Email, and Text Message Script

 

1.7 New Leads- Missed Appointment

  • Missed Appointment Phone Script
  • Missed Appointment Voicemail Script
  • How to Set a Notification for a Non-Responsive Missed Appointment Lead
  • No response phone call script
  • No response voicemail script
  • No response email template
  • How to Schedule an Appointment- Completion Plan
  • Confirmation Call Script
  • Confirmation Email Template
  • Confirmation Text Message

 

Section 2: Front End Clientele Protocol

2.1 Front End Clientele- Overview

  • How to Add a Prospect to Your Client Management Software- Completion Plan
  • How to update client information in CMS software- Completion Plan
  • How to complete a sale in CMS software (if applicable)- Completion Plan
  • How to add client to email list- Completion Plan
  • How to file new front end client documentation- Completion Plan
  • How to schedule notifications for new client- Completion Plan
  • Confirmation call script for next appointment
  • Confirmation Email Template
  • Confirmation Text Message

 

2.2 Front End Clientele- Supplemental

  • Post Card on the Run- Completion Plan
  • Send Out Cards- Completion Plan

 

Section 3: New Members Protocol

3.1 New Members- Overview

  • How to update client information in CMS- Completion Plan
  • How to complete the membership sale in your CMS- Completion Plan
  • How to add client to email list- Completion Plan
  • How to remove client from “prospects” email list- Completion Plan
  • How to file new client documentation- Completion Plan
  • How to schedule check-in/follow-up calls with client- Completion Plan
  • “Thank you” Email Script or Card Script for Referrers

 

That’s one resource – there are dozens. This FR Blueprint has over 111 pages of actionable information, scripts and templates for one specific area of our Franchisees’ businesses.  Sad to say – there are franchises out there whose entire collection of support manuals or resources probably don’t amount to 111 pages.

And that was an obvious benefit to taking the position we’ve taken as a support-focused franchise.

Not only did this approach help us still add 106 franchisees in 2011 with very minimal marketing (we’re at around 120 now) – but it really allowed us to build a strong foundation to facilitate the success of those 120 franchisees and the ones who will come on board in the future.

And that’s what franchising – at least in our world – is about.

In fact, we were just recognized by Franchise Business Review in their Annual Franchisee Satisfaction Awards as:

The #1 Fitness Franchise Overall

The #1 Franchisee Overall  (Midsize Category)

Here’ a screenshot:

FR award1 What You Say vs What You Do

 

Every franchise in North America is eligible for these awards and they’re entirely decided by independent surveys Franchise Business Review conducts of franchisees.

So basically they’re determined by what we actually do for our franchisees – not simply what we say we’re going to do.

How You Can Make This All Work For Your Business

Though I couldn’t be prouder of what our business team has accomplished by earning these rewards (The Fitness Revolution Team is deserving of far more than a post for the incredible work they’ve done ) – that’s not the main point of this post.
The main point is this:

If you want to become the premier fitness business in your area – you need to do the things that everyone else won’t do.

You need to truly care about your clients – not just say you do.

You need to put in the work to become the best at your craft – not just proclaim yourself the best.

You need to deliver an extraordinary experience – not just pay lip service to it.

You need to live your Core Values – not just put them in a frame on the wall or on your website.

You simply need to make sure that you’re doing everything you say… and more.

Do that and your competition will become irrelevant because – I can promise you that while they’ll all say they’re going to do the same – 99% of them never will.

 

Dedicated to Your Success,

Pat

 

 

Hiring Personal Trainers & Other Staff Members

 

A Post On Hiring Personal Trainers by Pat Rigsby

 

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In our live meetings we get a lot of questions about hiring personal trainers and other staff members so I thought I’d share some thoughts on the topic.

Hiring is tough.  I’ve been hiring people for almost 17 years now and also spent about 8 years recruiting college athletes – which I’ve found is almost exactly the same.

The first person I ever hired was a guy that I’d be comfortable calling my boyhood idol.

I fired him 3 months later.

I’ve also fired one of the guys that I’d consider among my 5-6 closest friends.

I’ve probably recruited over 1000 athletes and actually brought about 200 on to my teams.  I’ve personally hired roughly 100 employees. I couldn’t tell you how many I fired (a lot) – but in every case I agonized about it.

But what I have found is that the strategy that helped me enjoy success as a college baseball coach in large part through recruiting has the same type of success when hiring employees.

[Read more...]

Fitness Business Multipliers

 

A Post On Building Your Fitness Business By Pat Rigsby

 

onlybusinessbook1 Fitness Business Multipliers

 

Recently Nick Berry and I were asked to contribute a chapter to a book called “The Only Business Book You’ll Ever Need.” This was an incredible honor as a few of the other authors were Brian Tracy, Robert Allen and Harvey McKay, all New York Times Best Selling Authors. This book won’t be on the shelves for a couple more months, but I wanted to share an adaptation of our chapter with you as it definitely can help you build your business.  Enjoy this sneak peek.

As an fitness business owner, you essentially accept the fact that you’re trading the security that comes with a steady job for the opportunity that comes with owning your own business.  But what if we told you that security and opportunity don’t have to be mutually exclusive?  Our experience is that not only can you have the best of both worlds, but you can do it more quickly and easily than you probably imagine by creating multiple streams of income within your fitness business.

[Read more...]

Grow Your Fitness Business In 5 Simple Steps

A post on how to grow your fitness business by Pat Rigsby

 blackboard 300x261 Grow Your Fitness Business In 5 Simple Steps

There are hundreds of ways to grow your fitness business and we touch on plenty of them here at the Fit Business Insider. But sometimes when you want to get more clients, generate more referrals or increase your income it really boils down to taking action instead of just knowing what to do.

So with that in mind I wanted to help you grow your fitness business today by getting you to take action.

 

[Read more...]

24 Productivity Tips For The Fitness Business Owner

A Post On Productivity For a Fitness Business Owner by Pat Rigsby

 dreamstime s 22062358 300x300 24 Productivity Tips For The Fitness Business Owner

Like you, I’ve got a lot going on. We’ve got a number of rapidly growing businesses that I play a significant role in. I have a wonderful family that I am committed to spending quality time with. I have personal goals and things I enjoy that I need to have time for.

 

Because of those things I’m always looking for ways to be more efficient, more productive, and to make my time more valuable. So here are 24 productivity tips for the Fitness Business Owner that I think you’ll get al lot out of.

 

  1. Plan your day ahead – I prefer planning it the night before.

 

  1. Always work from a list. You should actually have different lists for different purposes. A ‘Goals’ list is for your big picture objectives. Your monthly list is a list you make at the end of the month for the month ahead. Your weekly list is for the upcoming week and your daily list is your weekly list broken down into daily tasks.

 

  1. Planning a project will likely cut the time spent on the project by at least half. List every step from start to finish, organize by priority and sequence.

 

  1. By now you know the 80/20 rule- 20% of actions account for 80% of results. With that in mind, get your most important stuff done first.

 

  1. Think long term. Before starting a task or activity – determine what the long term benefits / consequences will be.

 

  1. Set big goals. Be clear on them. It will make all your short term decisions much easier. Things either line up with your goals or not. If they do – act. If they don’t – omit.

 

  1. Be willing to delay gratification and make short term sacrifices so you can enjoy greater rewards in the long term. Every successful person I know has taken that approach.

 

  1. Average people do what gives them short term gratification. Great ones do what it takes to achieve long term goals even if it’s not as easy or fun in the short term.

 

  1. Time is going to pass whether you use it to move closer to your goals or farther away. Only you get to decide how you use that time and where you want to be in the future.

 

  1. Think about the consequences of your actions and behaviors. If you do that you’ll usually take the steps necessary to get where you want to go while those who ignore the ramifications of what they do won’t.

 

  1. Review your list of tasks and projects regularly.

 

  1. There will never be enough time to do everything you have to do. – What are my highest value activities? What can you and only you do, that if done well, will make a real difference? What is the most valuable use of your time, right now?

 

  1. The things that matter most must never be skipped over for the things that matter least.

 

  1. Continuous learning is a must for success. Make time for it. The need to grow and improve never ends.

 

  1. Take responsibility and know that you and only you are the deciding factor in achieving your goals.

 

  1. There is never the perfect time to get started, so start now.

 

  1. Challenges are there to weed out the average. Keep that in mind when you encounter them.

 

  1. One of the most powerful words in time management is NO! – You have no spare time, say no early and often to everything that isn’t high value.

 

  1. If you don’t schedule it – that means you don’t see value in it.

 

  1. Adding something new to your plate requires you to stop doing something old.

 

  1. Do the most difficult task first, start it first thing in the morning.

 

  1. Use time blocks. 25-50 minutes of no email, no phone, no distractions will get you to your goals faster than 8 hours of a normal workday.

 

  1. Make every minute count. – Create a sense of urgency, an impatience that motivates you to get started.

 

  1. Focus on getting things done now. Successful people get more done – and as you know…You Get Paid For Done!

 

There are 24 tips that have helped me and that I think will help you or any fitness business owner. If you have more to share – please add them below.

 

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